To order apparel, email our sales department at orders@ontopprintingandsigns.com. Our team will guide you through the custom order process to ensure you get the best gear possible!

Since all orders are custom-made, your approval is required before final production. After approval, changes cannot be made. However, feel free to ask our sales team for assistance if needed.

All sales are final as each order is custom made.

We accept orders of all sizes and quantities.

Yes, bulk discounts are available. Please contact us at orders@ontopprintingandsigns.com for more information.

We can match any Pantone color you select.

- Paper products and signage: 3-5 business days. - Custom sublimation orders: 10-14 business days from artwork approval. - Promotional Items orders: *7-14 business days from artwork approval (*depending on volume) Rush orders are available upon request. Please coordinate with our sales team to set expectations.

Shipping costs depend on the weight and location of the delivery. We use USPS, UPS, and FedEx. Local delivery (for an additional fee) and free local pick-up are available upon request.

Yes, please coordinate with your sales representative to arrange a pick-up. Our office is Located inside Genesis Health Clubs Sportplex. Address: 8701 Maitland Summit Blvd, Orlando FL 32810 Office Hours: Monday-Friday 9am-5:30pm | Saturday & Sundays: Closed

We create apparel for almost any sport or team. We've worked with traditional sports like baseball, basketball, and football, as well as unique sports teams. We've made custom apparel for Osceola Anglers, softball/baseball teams, and even ice skating teams!

Absolutely! You can fill out our quote form with the details of your project, and we’ll get back to you with pricing. Feel free to upload artwork or photos to help us give an accurate estimate.

Yes! You can upload your artwork, logo, or even inspiration photos when requesting a quote or placing an order. We accept most file types and can help clean up or digitize your design if needed.

Turnaround times vary by product: • Paper products & signage: 3–5 business days • Custom apparel: 10–14 business days (after artwork approval) • Promotional items: 7–14 business days (depending on quantity) Rush orders are available! Just message us or connect with our sales team to coordinate.

We offer custom printing on apparel, hats, banners, signs, business cards, stickers, vehicle wraps, and more. We also provide embroidery, laser engraving, and full design support. Let us know what you need — we’ll bring it to life!

Yes! We offer bulk discounts on larger orders and special pricing for schools, nonprofits, and fundraising events. Let us know more about your group and what you’re ordering, and we’ll take care of you.